Automotive

   Parts & Accessories Manager Training

   3 days

• Participants will know their responsibilities for the P & A market, the organisation, performance and overall business profitability, understand the
  P & A marketing strategies and stimulate increasing P & A Sales.

• Introduction to P & A Management
• Organisational responsibilities
• P & A Manager responsibilities for
  Personnel
• P & A market potential
• Setting P & A targets
• Methods for P & A marketing
• Business to Business customers
• Knowing your P & A customers and
  understand their needs
• Identify the important elements which
  support P & A customer care
• Managing customer relations and
  handling P & A complaints
• The need for well planned P & A
  warehouse organisation and layout
• Planning and controlling of P & A
  performance
• Requirements for P & A inventory
  management
• The implementation of successful
  P & A strategies.

P & A Managers

This training is specifically for automotive P & A Managers. The focus during the training is
put on the managerial skills in P & A process, organization, stock management and basic
financial responsibility.

Amendments towards your brand, standards and image are welcome.