Training  | Consultancy & coaching Development and implementation of training activities Interim management Recruiting TGM Ukraine Portfolio [eng] more
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After sales Service | - Aftersales Planning & Controlling more
- Optimization of the inventory management parts & accessories more
- Service Management more
- Training for Team Manager Service more
- Determination of potential for end users and resellers
- Process potential analyses more
- Direct Reception more
- Successful Roll-out of Repair Packages and CompletePrice Package Systems more
- Optimisation of warranty claim management and goodwill settlements
- Professional Service Marketing more
- Service Workshop Coaching more
- Service Marketing Coaching more
- Service Marketing Assistance more
- Optimal use of Parts Catalogue and Technical Information Systems more
- Professional P&A Marketing more
- Use potentials within the parts & accessories business more
- Parts & Accessories Management more
- P&A Marketing Coaching more
- Sales Coaching Parts & Accessories more
- Optimise Service Profits I more
- Optimise Service Profits II more
- Training for the sales oriented Service Consultant more
- Direct Reception more
- International Warranty & Policy more
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